Browse practical guidance on product selection, specifications, quotations, customization, documents and fulfillment.
How do I choose between a push cart, an electric trolley and a golf car?
Start with the operating environment, travel distance, number of users, storage conditions and charging availability. Share these details with PARAX and we will help narrow the suitable mobility category and configuration.
How are the 110–170 cm progressive club specifications selected?
The height range is the starting reference. Actual selection should also consider stance, swing development, hand configuration and the intended training or retail context. PARAX can review these inputs before a set is confirmed.
Are right- and left-hand configurations available?
Selected club systems support right- and left-hand configurations. Availability depends on the model, specification and order requirement, so the hand configuration should be confirmed during quotation.
What information is needed for a quotation?
Please provide the product or category, intended use, required specification, quantity, destination market and target timing. Images or reference documents are helpful when a branded or customized configuration is involved.
Does PARAX support OEM, ODM or branded configurations?
Customization options vary by product line and may include appearance, branding, set composition, packaging and documentation. Feasibility, MOQ and lead time are reviewed against the actual specification before confirmation.
How is the minimum order quantity confirmed?
MOQ is confirmed by model, specification, branding requirement and packaging method. Submit the intended quantity with your inquiry and the PARAX team will confirm the applicable threshold.
Is PARAX suitable for small businesses and new brands?
Yes. We work with established enterprises and growing businesses. The suitable path depends on the product line, required customization and quantity. Share your target range and budget so we can recommend a practical starting point, including low-MOQ options where available.
Where can I download product sheets and catalogs?
Available product sheets are shown on the relevant product detail page. Catalog downloads are also grouped in the product center when a public document has been prepared for that category.
How are lead time and delivery arrangements confirmed?
Lead time is reviewed after the model, quantity, customization and destination are clear. The quotation or order confirmation will state the applicable production and delivery arrangement rather than using a fixed site-wide estimate.
Can a sample be requested before a volume order?
Sample availability depends on the product, specification and customization requirement. Select the sample option in the inquiry form and the team will confirm availability, cost and shipping separately.
What shipping options are available?
Shipping can be arranged by express, air, sea or another agreed logistics solution, depending on product size, quantity, destination and delivery priority. The quotation will identify the recommended method, estimated timing and required documents.
What information should I provide for after-sales support?
Provide the product model, order or batch reference, issue description, photos or video and the operating conditions. Complete information helps the team identify the product and determine the appropriate next step.
What should I do if items are missing or incorrect?
Contact PARAX promptly with the order number, packing list, photos of the received cartons and a clear list of the missing or incorrect items. Keep the packaging until the review is complete. Our team will verify the shipment and provide the appropriate resolution.
Share your product interest, quantity and timing for a focused response.